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RETURNS POLICY

You may return any item bought from our standard range* within 30 days of delivery providing it is in the original packaging and suitable for resale. The carriage charge will be at your expense. However, we will pay the return carriage costs for exchanges or refunds where the return is our error or the material is deemed to be faulty.

Unless incorrectly supplied or deemed to be faulty we cannot accept the return of:

  • Goods that have been embroidered, altered, badged or printed
  • Goods that have been assembled in line with your requirements
  • Goods that have been specially procured in line with your requirements and do not form part of our standard range

Please note that, where applicable, returns placed via the website will carry a reduced handling charge equivalent to 25% of the value of the returned item (normally 33%) unless we delivered the item in error or the item is proven to be faulty.

This does not affect your statutory rights.

Simply contact us by email and we will work with you to ensure a smooth process: sales@ppesuppliers.uk
In order that we can accept a return, which isn't faulty of course, we need to have the item packaged in it's original packaging and completely in tact for resale again - you must ensure tags and stickers are also still untouched and present. But with all things at PPE Suppliers, we work with our customers to ensure the best support and services; just contact us and let's see what can be done!